Management Skills
Development Program


A STRONG Middle Management Team for EXECUTION
Great Strategies need great COMPETENT People to EXECUTE.
Unfortunately, when Strategies are formulated by Top Management - rarely they consider the current competency of people to DESIGN Strategies - They INVEST in TECHNOLOGY & IT Systems
But
Forget to upgrade the Competencies of their PEOPLE - who will use the TECHNOLOGY & IT System to deliver Unparallel CUSTOMER EXPERIENCE for FUTURE SUSTAINABILITY

The MDP Program
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Managing SELF
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Managing TEAM
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Managing CHANGE
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Managing PROCESS Compliance & Performance
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Managing CUSTOMER Experience
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Managing Business RESULTS
Attend Our World Class WORKSHOP on Management Development Topics
for detail of the Workshop - Call / WhatsApp
@ 98730-88988
E-mail: augustalent@outlook.com

MDP Program | Duration | Audience | Short Course Description |
|---|---|---|---|
Managing SELF | 1 Day | Managers | Exploring SELF - the various COLOURS of YOUR Personality Traits & their meaning |
Managing TEAM | 1 Day | Managers | Understanding TEAM Dynamics to motivate TEAM to deliver RESULTS |
Managing CHANGE | 1 Day | Managers | What is PARADIGM and how to manage a CHANGE Curve |
Managing PROCESS | 1 Day | Managers | What is I-P-O Model and how to adhere to Process Compliance |
Managing CUSTOMER EXPERIENCE | 1 Day | Managers | How to build CUSTOMER EXPERIENCE from the NPS Feedback Score |
Managing BUSINESS RESULTS | 1 day | Managers | How to achieve targeted Business Results under all kinds of constraints |
Management
Competency Development
Interactive Experience
Management Competencies are an essential core of any business. Every Business Manager needs to have or develop these essential competencies. Competencies are just not skills - Each Competency is associated with 4 to 6 Behavioral Indicators and every Manager needs to be trained in these primary Job Behaviors which make them competent & capable to handle challenges to scale -up.
List of Programs based on Management Competency Development
self
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Learning Agility
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Self-confidence
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Personal credibility
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Self-Reliance
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Personal development
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Patience
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Resilience
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Emotional intelligence
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Interpersonal awareness
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Flexibility
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Technical expertise
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Honesty and integrity
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Stress Management
thinking
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Conceptual Thinking
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Forward-thinking
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Analytical thinking
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Conceptual thinking
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Strategic thinking
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Entrepreneurial thinking
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Diversity Mindset
action
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Establishing focus
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Initiative
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Thoroughness
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Creative Problem- Solving
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Performance management
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Results orientation
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Decisiveness
team
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Fostering Teamwork Developing others
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Empowering Others
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Delegation
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Building effective teams
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Fostering teamwork and collaboration
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Influencing others
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Supervising others
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Motivating others
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Valuing diversity
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Conflict resolution
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Providing Motivational Support
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Building Collaborative Relationships
change
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Managing Change
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Planning for change
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Encouraging innovation and creativity
communication
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Interviewing skills
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Verbal communication
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Written communication
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Persuasive communication
digital
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Digital Dexterity
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Data Literacy
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Diagnostic information gathering
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DATA Analysis
customer
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Customer orientation
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Analysis of NPS
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Creating Customer Experience