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Management Skills
Development Program

management
management competencies

A STRONG Middle Management Team for EXECUTION

Great Strategies need great COMPETENT People to EXECUTE.

Unfortunately, when Strategies are formulated by Top Management - rarely they consider the current competency of people to DESIGN Strategies - They INVEST in TECHNOLOGY & IT Systems

But

Forget to upgrade the Competencies of their PEOPLE - who will use the TECHNOLOGY & IT System to deliver Unparallel CUSTOMER EXPERIENCE for FUTURE SUSTAINABILITY

Business

The MDP Program

  1. Managing SELF

  2. Managing TEAM

  3. Managing CHANGE

  4. Managing PROCESS Compliance & Performance

  5. Managing CUSTOMER Experience

  6. Managing Business RESULTS

 

 

 

 

 

 

 

Attend Our World Class WORKSHOP on Management Development Topics

for detail of the Workshop - Call / WhatsApp

@ 98730-88988

E-mail: augustalent@outlook.com

Management Skills Development Program
MDP Program
Duration
Audience
Short Course Description
Managing SELF
1 Day
Managers
Exploring SELF - the various COLOURS of YOUR Personality Traits & their meaning
Managing TEAM
1 Day
Managers
Understanding TEAM Dynamics to motivate TEAM to deliver RESULTS
Managing CHANGE
1 Day
Managers
What is PARADIGM and how to manage a CHANGE Curve
Managing PROCESS
1 Day
Managers
What is I-P-O Model and how to adhere to Process Compliance
Managing CUSTOMER EXPERIENCE
1 Day
Managers
How to build CUSTOMER EXPERIENCE from the NPS Feedback Score
Managing BUSINESS RESULTS
1 day
Managers
How to achieve targeted Business Results under all kinds of constraints

Management
Competency Development

Interactive Experience

Management Competencies are an essential core of any business. Every Business Manager needs to have or develop these essential competencies. Competencies are just not skills - Each Competency is associated with 4 to 6 Behavioral Indicators and every Manager needs to be trained in these primary Job Behaviors which make them competent & capable to handle challenges to scale -up.

List of Programs based on Management Competency Development

self

  1.  Learning Agility

  2.  Self-confidence

  3.  Personal credibility

  4.  Self-Reliance

  5.  Personal   development

  6.  Patience

  7.  Resilience

  8.  Emotional   intelligence

  9. Interpersonal awareness

  10.  Flexibility

  11.  Technical expertise

  12.  Honesty and integrity

  13.  Stress Management

thinking

  1.  Conceptual Thinking

  2.  Forward-thinking

  3.  Analytical thinking

  4.  Conceptual thinking

  5.  Strategic thinking

  6.  Entrepreneurial  thinking

  7.  Diversity Mindset

action

  1.  Establishing focus

  2.  Initiative

  3.  Thoroughness

  4.  Creative   Problem- Solving

  5.  Performance  management

  6.  Results orientation

  7.  Decisiveness

team

  1.  Fostering Teamwork Developing  others

  2.  Empowering Others

  3.  Delegation

  4.  Building effective  teams

  5.  Fostering teamwork  and collaboration

  6.  Influencing others

  7.  Supervising others

  8.  Motivating others

  9.  Valuing diversity

  10.  Conflict resolution

  11.  Providing Motivational  Support

  12.  Building Collaborative  Relationships

change

  1. Managing Change

  2. Planning for change

  3. Encouraging innovation and creativity

communication

  1. Interviewing skills

  2.  Verbal   communication

  3.  Written  communication

  4.  Persuasive  communication

digital

  1. Digital Dexterity

  2. Data Literacy

  3. Diagnostic  information  gathering

  4. DATA Analysis

customer

  1.  Customer  orientation

  2.  Analysis of NPS 

  3.  Creating Customer  Experience

BUY Professional Training Content with Full Customization on
Management Competencies

For more details contact - Call / WhatsApp
@
98730-88988
Or
E-mail
augustalent@outlook.com

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